Key Takeaways
- Production starts only after customer order.
- Enables high product customization.
- Minimizes inventory and reduces waste.
- Longer lead times due to on-demand manufacturing.
What is Make to Order (MTO)?
Make to Order (MTO) is a manufacturing strategy where production begins only after a confirmed customer order is received, allowing for high customization while minimizing excess inventory. This pull-based approach contrasts with push strategies by aligning manufacturing directly with actual demand, reducing obsolete inventory.
MTO enables businesses to produce tailored goods efficiently, avoiding overproduction by starting with specific customer specifications and managing materials accordingly.
Key Characteristics
MTO stands out due to its focus on customization and demand-driven production. Key characteristics include:
- Customer-driven production: Manufacturing only starts after order confirmation, ensuring products meet exact requirements.
- Reduced inventory levels: Companies avoid holding finished goods stock, lowering storage costs and waste.
- Longer lead times: Production from scratch can extend delivery times compared to stocked items.
- Supply chain coordination: Effective management, sometimes using methodologies like Kanban, is essential to avoid delays.
- Customization flexibility: Ideal for businesses requiring personalized or low-volume, high-value products.
How It Works
In MTO, once you place an order specifying your preferences, the manufacturer verifies feasibility and then procures materials specifically for your item. Production and assembly follow a tailored bill of materials, ensuring the product matches your exact needs.
Throughout the process, quality control guarantees compliance before shipping. Companies often leverage data analytics to optimize order tracking and supply chain responsiveness, improving efficiency despite variable demand.
Examples and Use Cases
MTO is common in industries where customization and precise specifications are critical. Examples include:
Important Considerations
While MTO reduces inventory risk and enhances customization, it demands precise supply chain management to avoid production bottlenecks and order delays. You should balance customer expectations around delivery times with operational capabilities.
Integrating systems to monitor orders and materials can help prevent challenges like backorders. Understanding these factors ensures MTO implementation aligns with your business goals and market demands.
Final Words
Make-to-Order reduces inventory costs and enables customization but requires careful supply chain coordination to manage longer lead times. Evaluate your production capabilities and customer demand patterns to determine if MTO fits your business model.
Frequently Asked Questions
Make to Order (MTO) is a manufacturing strategy where production starts only after a customer places a confirmed order. This approach allows high customization and helps minimize excess inventory and waste by producing goods based on actual demand.
Unlike Make to Stock (MTS), which produces goods in advance based on forecasts, Make to Order reacts directly to customer orders. This means MTO avoids overproduction and focuses on customized products, while MTS maintains inventory for quicker delivery.
The MTO process begins with order placement and confirmation, followed by material procurement tailored to the order. Then, production and assembly happen according to customer specifications, finished with a quality check and direct shipping.
MTO allows for high product customization, which enhances customer satisfaction. It also reduces inventory costs and waste since products are made only when ordered, making it efficient for low-volume, high-value items.
Yes, MTO typically involves longer lead times because production only starts after an order is placed. It also requires strong supply chain coordination to prevent delays since materials and production must be precisely managed.
MTO is popular in industries such as furniture, electronics, jewelry, fashion, automotive, and industrial machinery. These sectors benefit from customization and handle variable or unpredictable demand effectively.
Make to Order builds products completely after receiving customer orders, while Assemble-to-Order pre-produces components to speed up assembly post-order. ATO balances customization with faster delivery, sitting between MTO and Make to Stock.
Companies using MTO must manage complex supply chains carefully to avoid production delays. They also need effective planning tools for bill of materials management, supplier coordination, and order tracking to ensure timely delivery.


