Key Takeaways
- MSRs grant rights to service loans, not ownership.
- Servicers collect payments and manage escrow accounts.
- MSR value fluctuates with interest rate changes.
- MSRs generate steady fees, even in economic stress.
What is Mortgage Servicing Rights (MSR)?
Mortgage Servicing Rights (MSR) are contractual rights that allow a servicer to collect payments, manage escrow accounts, and handle administrative tasks on behalf of the mortgage owner, without owning the loan itself. MSRs generate fee income typically ranging between 25-50 basis points of the outstanding loan balance.
These rights are essential in the mortgage industry, enabling lenders to sell loans while retaining ongoing servicing responsibilities, which supports liquidity in secondary markets like mortgage-backed securities. Understanding MSRs relates closely to concepts such as the obligor, the party responsible for loan payments.
Key Characteristics
MSRs encompass several important features that define their role and value in mortgage finance:
- Fee-based income: Servicers earn fees from managing borrower payments and escrow accounts, creating steady cash flow.
- Non-ownership of loans: MSR holders service loans but do not own the underlying mortgage notes.
- Regulatory compliance: Servicers must follow laws and guidelines, including those established post-2008 financial crisis.
- Asset valuation: MSRs are capitalized as assets and may be valued using methods like amortization or fair value accounting, akin to concepts in deferred acquisition costs.
- Interest rate sensitivity: MSR values fluctuate with rates, often acting as a hedge against prepayment risk, which is related to duration measures like Macaulay duration.
How It Works
When a mortgage loan is originated, the lender may sell the servicing rights to another entity, which then assumes responsibility for managing loan payments, escrow accounts, and customer communications. The servicer collects monthly payments, deducts their servicing fee, and forwards the remaining funds to the loan owner or investors.
If borrowers become delinquent, the servicer manages loan modifications, defaults, or foreclosures, ensuring compliance with regulations. The MSR holder records these rights as assets on their balance sheet, with valuation influenced by interest rate movements and prepayment speeds.
Examples and Use Cases
MSRs are actively traded and managed by various financial institutions and specialized companies. Examples include:
- Major banks: Institutions like Citigroup, JPMorgan Chase, and Wells Fargo often hold or sell MSRs as part of their mortgage operations.
- Mortgage real estate investment trusts (REITs): Entities such as AGNC invest in MSRs to generate fee income and hedge interest rate risk.
- Secondary market liquidity: MSRs facilitate the separation of loan servicing from ownership, boosting capital availability for lenders and enabling smoother trading of mortgage-backed securities.
Important Considerations
Investing in or managing MSRs requires awareness of several factors, including sensitivity to interest rate changes and borrower behavior. Rising rates can increase MSR value by slowing prepayments, while falling rates may reduce future fee income.
Additionally, servicers must maintain strong compliance frameworks to avoid regulatory penalties. Understanding the role of trusts such as an A-B trust can also be useful in estate planning related to mortgage assets. Proper evaluation of MSRs involves assessing their risk-return profile in the context of broader mortgage and fixed income portfolios.
Final Words
Mortgage Servicing Rights provide a steady fee income tied to loan servicing but carry risks linked to borrower behavior and interest rates. Review your portfolio’s MSR exposure regularly to assess valuation and potential impact on earnings.
Frequently Asked Questions
Mortgage Servicing Rights (MSRs) are contractual rights sold by the original mortgage lender to a third party, allowing that servicer to collect payments, manage escrow accounts, and handle administrative tasks in exchange for a fee. The servicer does not own the loan, only the right to service it and earn fees.
The MSR holder, or servicer, is responsible for collecting monthly payments, managing escrow accounts for taxes and insurance, addressing delinquencies, and ensuring regulatory compliance. They act as an intermediary between the borrower and the loan owner or investors.
By selling MSRs, the original lender frees up capital and reduces administrative burdens, allowing them to focus on lending. The servicing rights can be sold separately from the loan ownership, boosting liquidity in the secondary mortgage market.
MSRs are recorded as assets at fair value on the servicer’s balance sheet. They can be accounted for using either the amortization method, which spreads costs over the loan’s life, or the fair value method, which reflects periodic value changes directly in earnings.
MSR values fluctuate mainly with interest rates; they tend to rise when rates increase because prepayments slow down, preserving future fees. Conversely, when rates drop, MSR values decline as borrowers refinance or prepay, ending the servicing fee stream.
Yes, part of the servicer’s responsibilities under MSRs includes managing delinquencies, loan modifications, and potential foreclosures to help maintain loan performance and protect the interests of investors.
Post-2008, regulations like CFPB servicing rules were introduced to prevent abuses such as improper foreclosures and to enhance borrower protections. These rules increased oversight and accountability for servicers managing MSRs.
Today, MSRs are often purchased by non-bank companies, real estate investment trusts (REITs), and investment funds that specialize in servicing mortgage loans and earning steady fee income.


