Key Takeaways
- Turnover is total revenue from core business activities.
- Measures sales volume, not profitability.
- High turnover signals strong sales and cash flow.
- Also refers to inventory, asset, and employee turnover.
What is Turnover?
Turnover refers to the total revenue a business generates from its core operations, such as sales of goods or services, over a set period before deducting any expenses or taxes. It is a key financial metric distinct from profit, focusing solely on gross income rather than net earnings.
This measure provides a clear snapshot of business activity and is widely used in financial reporting, especially in the UK. Understanding turnover helps you assess your company’s sales performance without factoring in costs or deductions.
Key Characteristics
Turnover is an essential indicator of business volume and operational scale. Key aspects include:
- Revenue Focus: Turnover sums all income from core activities, excluding non-operational revenue or one-time gains.
- Volume Indicator: It reflects sales quantity and pricing but not profitability or cost efficiency.
- Multiple Meanings: Beyond revenue, turnover can describe accounts receivable turnover, employee turnover, or inventory turnover, each measuring different operational aspects.
- Tax Relevance: Turnover thresholds often determine VAT registration and eligibility for tax schemes.
How It Works
Turnover is calculated by totaling all sales revenue a company earns within a specific timeframe, such as monthly or annually. This figure excludes refunds, VAT, and discounts, providing a pure measure of sales volume.
For example, a retailer selling 1,000 units at £10 each records £10,000 in turnover regardless of the underlying costs. Tracking changes in turnover helps you forecast growth, manage resources, and evaluate operational efficiency.
Examples and Use Cases
Turnover plays a critical role across industries and business functions. Consider these applications:
- Airlines: Delta and American Airlines monitor turnover to gauge ticket sales and service demand, guiding capacity and route decisions.
- Stock Management: Retailers use turnover ratios to optimise inventory levels and reduce holding costs.
- Investment Screening: When selecting growth opportunities, reviewing a company’s turnover alongside profit margins, such as those discussed in margin analysis, can reveal scaling potential.
- Portfolio Building: Investors may explore options like best growth stocks or best large cap stocks where consistent turnover growth signals robust business performance.
Important Considerations
While turnover indicates sales success, it does not account for expenses or profitability, so relying solely on turnover can be misleading. It’s crucial to analyze turnover in context with margins and operational costs to understand overall financial health.
Additionally, high turnover rates in employees or inventory can have mixed implications—boosting efficiency but also causing disruption if unmanaged. Monitoring turnover alongside other metrics like the receivable turnover ratio ensures comprehensive business insights.
Final Words
Turnover reflects the scale of your business activity but not profitability, so monitor it alongside costs to get the full financial picture. Regularly reviewing your turnover trends helps identify growth opportunities or warning signs—set a schedule to analyze these figures quarterly.
Frequently Asked Questions
Turnover refers to the total revenue or gross income a business generates from its normal operations, like sales of goods or services, over a specific period before deducting expenses, VAT, or refunds.
Turnover measures the total sales or revenue, while profit is what remains after subtracting costs such as production expenses and operating costs. Turnover shows business activity volume, whereas profit reflects financial gain.
Monitoring turnover helps assess sales trends, market demand, and operational efficiency. It also supports budgeting, tax compliance, and attracting investors by demonstrating revenue potential.
Besides revenue turnover, there are inventory turnover (how quickly stock is sold), asset turnover (revenue per asset), employee turnover (staff leaving rate), and accounts receivable turnover (speed of payment collection).
Turnover is calculated by summing all income from a business's core activities over a set period, such as weekly, monthly, or annually, excluding any non-operational revenue.
Turnover determines VAT registration thresholds and eligibility for tax schemes like the Flat Rate Scheme or R&D relief, making it crucial for accurate tax calculations and legal compliance.
Yes, a business can generate high turnover but still have low or negative profit if its costs and expenses are high. Turnover indicates sales volume but doesn't guarantee profitability.
A declining turnover may signal sales challenges or increased competition. Businesses should analyze marketing strategies and operational efficiency to address the underlying issues promptly.

