Looking for flexible work-from-home opportunities? Remote customer service jobs offer stable income potential while eliminating commute costs.
15 Best Remote Customer Service Jobs in 2025: Make $15-25/Hour
This guide explores the top companies hiring remote customer service representatives in 2025, with detailed information about pay rates, requirements, and application processes.
For those interested in working remotely, you might also want to check out our guides on remote jobs that are always hiring and virtual assistant opportunities.
1. Apple At Home Advisor
Apple's remote customer service positions offer competitive pay starting at $19/hour, plus benefits like health insurance and product discounts. You'll need a quiet home office space and strong technical aptitude. Apple provides paid training and the necessary equipment. Full-time positions include stock options and education reimbursement.
2. Amazon Customer Service
Amazon hires virtual customer service associates year-round, with base pay ranging from $16-20/hour. Benefits include health coverage from day one and opportunities for advancement. Peak hiring occurs before the holiday season. Both part-time and full-time positions available with flexible scheduling options.
3. UnitedHealth Group Customer Service
Healthcare customer service roles start at $17/hour with full benefits. Prior healthcare experience isn't required, but you'll need excellent communication skills and basic computer proficiency. Regular bonuses available for meeting performance metrics.
4. American Express Virtual Customer Service
American Express offers virtual customer service positions with pay ranging from $18-22/hour. Benefits include comprehensive health insurance, 401(k) matching, and travel perks. Bilingual speakers may qualify for higher pay rates. Requires high school diploma and customer service experience.
5. Dell Technical Support
Dell's remote technical support roles start at $17-21/hour, with performance bonuses available. Full benefits package includes health insurance, stock options, and education reimbursement. Technical knowledge required, certifications preferred but not mandatory.
6. Support.com
Support.com specializes in remote technical support with flexible scheduling. Pay ranges from $15-18/hour, with opportunities for advancement and technical certifications. Choose your own schedule with minimum 20 hours per week commitment. Equipment provided for full-time employees.
7. SYKES Home
SYKES offers entry-level customer service positions starting at $15/hour. Paid training provided, with opportunities to earn more through performance incentives and shift differentials. No prior experience required for many positions. Available in most US states.
8. TTEC@Home
TTEC provides remote customer service opportunities across various industries. Pay starts at $16-19/hour, with health benefits and paid time off available for full-time positions. Paid virtual training program included. Must pass background check and have basic computer skills.
9. Discover Card Services
Discover's remote customer service representatives earn $17-20/hour with a strong benefits package. They offer paid training and regular performance bonuses. Full benefits include tuition reimbursement and 401(k) matching. Prior financial services experience preferred but not required.
10. Concentrix
Concentrix hires virtual customer support agents starting at $15-17/hour. They provide equipment and offer flexible scheduling options. Performance bonuses can increase earnings significantly. Both entry-level and experienced positions available.
11. Working Solutions
Working Solutions offers flexible contract-based customer service roles. Pay ranges from $15-25/hour depending on the client project, with the freedom to choose your schedule. Independent contractor status means you can work for multiple companies. Ideal for experienced customer service professionals.
12. LiveOps
LiveOps provides independent contractor opportunities in customer service. Agents typically earn $15-20/hour, with the ability to select preferred call types and hours. Must be available for minimum 10 hours per week. Popular for those seeking maximum flexibility.
13. Alorica at Home
Alorica offers remote customer support positions starting at $15-18/hour. Benefits include medical coverage, paid training, and advancement opportunities. Equipment provided for full-time employees. Regular performance reviews with raise potential.
14. Kelly Services
Kelly Services frequently hires remote customer service representatives at $16-19/hour. Positions range from temporary to permanent, with various shift options available. Benefits available for full-time positions. Opportunity to convert to permanent roles with client companies.
15. Conduent
Conduent's virtual customer service positions offer $15-18/hour with regular performance incentives. Full-time positions include comprehensive benefits and paid training. Career advancement opportunities available. Multiple project types to choose from based on experience level.
Requirements for Remote Customer Service Jobs
- High-speed internet connection (typically 25+ Mbps)
- Quiet, dedicated workspace
- Computer with updated operating system
- Headset with microphone
- Strong communication skills
- Basic typing speed (usually 35-40 WPM minimum)
- High school diploma or equivalent
Final Words
Remote customer service positions offer a reliable way to earn $15-25/hour from home while developing valuable professional skills. With the continued growth of remote work, these opportunities are expected to expand further in 2025. Consider starting with larger companies that provide comprehensive training programs if you're new to customer service. For more remote opportunities, check out our guide on work from home jobs with no resume required.
Frequently Asked Questions About Remote Customer Service Jobs
How much do remote customer service jobs pay?
Remote customer service positions typically pay between $15-25 per hour, with larger companies like Apple and Amazon offering higher rates plus benefits. Entry-level positions usually start around $15-17/hour, while experienced representatives can earn $20-25/hour or more.
What equipment do you need for remote customer service work?
Essential equipment includes a reliable computer with an updated operating system, high-speed internet connection (25+ Mbps), a quality headset with microphone, and a quiet workspace. Some companies provide equipment, while others require you to have your own.
Do you need experience for remote customer service jobs?
While some positions require previous customer service experience, many companies offer entry-level opportunities with paid training. Key requirements typically focus on communication skills, computer proficiency, and a professional home office setup rather than prior experience.
Are remote customer service jobs full-time or part-time?
Both full-time and part-time positions are available. Companies like Apple and Amazon offer traditional full-time roles, while platforms like LiveOps and Working Solutions provide flexible contract work with customizable schedules. Full-time positions typically include benefits, while part-time and contract roles offer more flexibility.
